01. The business behind the site
Floral Decor House Pty Ltd (ABN 63 482 917 205) is a registered Australian company trading from 87 Salamanca Pl, Battery Point, Tasmania 7004. The studio is owned and run by E. Hartley.
This website, its text, photographs and branding belong to the studio. Browsing and sharing links is always welcome; republishing our content as your own is not.
02. The rules we operate under
We work under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, the Australian Consumer Law, and the contract law of Tasmania. Any dispute about this site or our services is handled under Tasmanian law.
Our booking conditions live on the Terms of Service page, and the refund tiers sit on Refunds and Cancellations.
For visitors from Europe
Your GDPR rights
If you are in the European Union or the UK, the General Data Protection Regulation gives you extra rights over your personal data:
- Access: ask for a copy of the personal data we hold about you.
- Rectification: have inaccurate or incomplete data corrected.
- Erasure: ask us to delete your data where there is no legal reason to keep it.
- Portability: receive your data in a usable, machine readable format.
- Objection: object to or restrict how we process it.
Our data protection contact is the studio itself: email floraldecorhouse@gmail.com marked GDPR and we respond within 30 days.
The day to day detail lives in our Privacy Policy. You can also complain to your local EU supervisory authority at any time.
03. Intellectual property
All copy, photographs, logo marks and moodboard concepts on this site belong to Floral Decor House, or to clients who kindly let us show their events.
Want to use a photo? Ask first. We say yes more often than you would think, especially to venues and planners we have worked alongside.
04. Accuracy and liability
We keep this site accurate, but flowers are seasonal and prices shift with the market. The written quote you receive is always the document that counts, not a figure you read here.
We are not responsible for the content of external sites we link to, including maps and venue pages.
05. Changes to this page and how to complain
When this page changes we update the date at the top. Bigger shifts get a mention in the seasonal email as well.
Questions go to floraldecorhouse@gmail.com or call +61 7 3218 4705 during studio hours. Privacy complaints we cannot resolve can go to the Office of the Australian Information Commissioner.
